Hughes Business Process
Outsourcing Services - Where customer delight is a passion
At Hughes Business Process Outsourcing (BPO) Services,
we are committed to exceeding your customers' expectations.
Taking advantage of the low off shore costs, Hughes Business
Process Outsourcing services helps cut costs and improve quality.
Hughes BPO Services (HughesBPO), a division of Hughes Software
Systems (HSS), specializes in providing Business Process Outsourcing
(BPO) and Contact Center services. HSS envisions becoming
one of the top Business Process Outsourcing companies in India.
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| HughesBPO Offerings |
HughesBPO provides online customer care (both in-bound and
out-bound), using voice, chat, and
e-mail. HughesBPO offers customer care services across multiple
industry segments such as IT and Networking, Telecom, Automotive,
Insurance, Banking, and Financial Services. The expertise
can be easily leveraged for other industry verticals. It also
offers other services such as transaction and back-office
processing. These services are provided on 24 X 7 X 365 basis.
Based on its established leadership in technology, HughesBPO
is uniquely positioned to offer "Technical Help Desk"
services, for end-customers and enterprise-customers.
HughesBPO is a strategic move for Hughes and a part of the
corporate plan to set up a global delivery center for Business
Process Outsourcing and Contact Center Services. HughesBPO
provides services to its clients worldwide including Hughes.
The division is headed by Aadesh
Goyal - The Executive Vice President and General Manager.
We at HughesBPO help clients build and nurture relationships
with customers by providing highly personalized customer care
services through a variety of channels.
HughesBPO provides its clients top quality service to enable
them to provide their customers stellar customer service and
experience. HughesBPO takes advantage of lower off-shore costs
and help its clients cut costs while improving quality. Innovation
and excellence are the key drivers behind this value proposition.
HughesBPO has hired the best talent from the Business Process
Outsourcing industry. These people have valuable experience
in setting up and providing Contact Center Services. It has
set up a 40,000 sq. ft. world class facility for this new
business, near its corporate offices in Gurgaon, near New
Delhi, India.
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