July in the Northeast….hot. In fact, I’m dreaming
of ice cream just thinking about the heat. Even sweeter than a
trip to Ben and Jerry’s and stickier than the melted ice cream
that rolled off the top of your cone, IP telephony solutions are
a hot force with both enterprises and service providers, coming
in more flavors than you can shake a waffle cone at.
Take a look at some of these leading IP softphone
solutions. They share the added applications that IP can pile
onto your standard POTS systems, and add the cherry of software
— reduced cost and quick implementation.
So look over this list and consider the values that
VoIP solutions can add to your communications infrastructure.
I’d suggest two scoops of Chubby Hubby to accompany your read.
- Mike von Wahlde
Telogy Software
Texas Instruments
12500 TI Blvd.
Dallas, TX 75243
800-336-5236
www.ti.com
As part of Texas Instruments’ complete solution, Telogy software
products enable the transmission of voice, fax, and data over
packet networks. Designed for a wide variety of applications including
enterprise IP phones, customer premise equipment, and high- density/carrier
class voice gateways, Telogy software is designed to execute in
a distributed fashion on TI programmable Digital Signal Processors
(DSPs) and common RISC and CISC microprocessors.
Media Switching Platform
Webley Systems, Inc.
One Parkway North, 4th Floor North,
Deerfield, IL 60015
888-444-6400
www.webley.com
Carrier grade Media Switching Platform is comprised of SIP-based
media switches, media gateways, speech recognition, and speech
synthesis engines, storage servers, and e-mail and Web services.
It comes with feature rich applications including: unified mailbox
for voice mail, e-mail, and fax messages, speech auto-attendant,
complete call control, contact management, find me/follow me,
conference calling, calendar and reminders, and personalization
through either phone or Web access. All of the applications are
integrated with an XML-based CRM and OSS. Ease of use is achieved
by using highly accurate speech-recognition technology throughout
all the application features. The methods of system integration
are proprietary, but the application interfaces are open.
BuddyTalk
Innomedia
90 Rio Robles, Suite 100
San Jose, CA 95134
408-432-5400
www.innomedia.com
BuddyTalk is a four-in-one PC VoIP software tool offering:
PC-to-Phone calling to any phone in the world; PC-to-PC worldwide
calling; Multi-Party Conferencing where up to ten buddies can
talk simultaneously; and Instant Messaging. To run BuddyTalk,
you need: A multimedia PC with Windows 98, Windows ME, or Windows
2000 Professional; a full-duplex sound card; a headset or microphone
and speakers; an Internet connection of 28.8kbps or faster; and
Microsoft Internet Explorer v.4.0 or newer.
KISARA VoIP Product Line
(KISARA for CRM, KISARA Contact, KISARA Office)
ACAPEL
1737 North First St., Suite 650
San Jose, CA 95112
408-441-8811
www.acapel.com
Using Acapel’s KISARA for CRM, the contact center can accept
inbound Web calls in addition to standard PSTN-based phone calls
via a custom or packaged CRM application. KISARA Contact enables
simultaneous real-time screen interaction and voice communication
over the Internet between a contact center and a customer’s Web
browser. The KISARA Office VoIP System provides a tool for communication
over IP networks, through LAN integrated telephone circuits and
PBXs and over PSTN.
INASET
NEC America, Inc.
6555 North State Highway 161
Irving, TX 75039
1-800-TEAM-NEC
www.cng.nec.com
Compatible with each of NEC’s NEAX IP PBXs, the INASET telephony
appliance provides the full reliability and functionality that
is expected from traditional enterprise telephony solutions. INASET
converges both voice and data communications, and features a large
color display, Java support, and a Web browser while providing
the full telephony feature set of NEC’s Dterm telephones.
Dashboard
GoBeam
260 North Wolfe Rd.
Sunnyvale, CA 94086
866-462-3269
www.gobeam.com
GoBeam enables customers to securely control their business communication
activity in realtime from any internet-enabled PC. Using the GoBeam
Dashboard, a browser-based user interface, businesses are able
to provide their remote, mobile or home-office based employees
with the ability to schedule and manage multi-person voice conference
and data collaboration meetings, connect and manage conference
calls, and control any attendee’s call status as well as view
and manage voice mail and set call treatment preferences.
Wicom Mobile Enterprise Telephony
Wicom Communications Ltd.
Sinimäentie 10 A
02630 Espoo, FINLAND
+358 9 525 77 500
www.wicom.com
Wicom Mobile Enterprise Telephony provides a clear migration
path to all-IP mobile communications with functionality and features
for switchboard operators, personal extensions, management, and
administration. Wicom Mobile Enterprise Telephony converges fixed
and wireless networks and supports multiple clients and terminals,
such as PCs, wireless LAN mobile phones, PDAs, IP hard phones,
and traditional hard phones and mobile phones. Wicom Mobile Enterprise
Telephony seamlessly integrates with existing telephony systems
and business centric systems across multiple locations.
Converged Telephony Platform
Comdial Corporation
106 Cattlemen Rd.
Sarasota, FL. 34232
800-COMDIAL
www.comdial.com
As an IP-Ready telecom solution for small, medium and branch
offices, the platform addresses the Converged Systems segment
of the IP-PBX market. Converged Systems utilize a combination
of circuit and packet switching technology to maintain investment
protection of legacy digital terminals and/or provide a backup
in the event of call management server failure. During the next
several years, PBI Media-InfoTech projects that Converged Systems
will emerge as the dominant IP-PBX solution over Telephony-Enabled
LAN (IP-Only) and IP-Enabled PBX (external gateways required)
alternatives.
VedicPhone and TeleManager
Vedic Technologies
510 Glenwood Ave., Suite 321
Raleigh NC 27603
919-664-8870
www.vedictechnologies.com
The VedicPhone converts your PDA (for example, Compaq iPAQ) into
a wireless office phone that is Internet-enabled. The TeleManager
provides call control, gateway, voice mail, auto attendant, conference
call, and flexible hunt group facilities. Vedic is a low-cost,
software only solution that is targeted at small- and medium-enterprises
that cannot afford traditional VoIP products.
BlooSoftPhone
Bloophone S.A.
96 BD Sebastopol
Paris, France
+33.1.44.54.05.50
www.bloophone.com
The Bloophone H.323 SoftPhone is compatible with Clarent billing
system and all H.323 equipments. PC-PC, and PC-Phone & Phone-PC
communications systems. Options such as answering machine in real-time,
chat, file transfert, video, are all available.
Virtual Talker
Virtual Universe Corporation
4245 97th St., Suite 200
Edmonton, Alberta, Canada
T6E 5Y7
780-469-7477
www.vu.com
Virtual Talker is an audio teleconferencing system that communicates
with IP and PSTN-based systems. It contains teleconferencing features
such as speaker indicator, selective mute, hand raising and many
more. It communicates with both IP phones and other equipment
that support H.323. It is totally scalable, permitting multiple
concurrent rooms with the ability to create rooms dynamically
and exit/re-join meetings. Virtual Talker Enterprise contains
a complete account tracking system and can be configured as a
hardware or software solution.
eStara
10805 Parkridge Blvd.
Suite 150
Reston, VA 20191
703-860-9510
www.estara.com
The eStara SoftPhone delivers SIP-based communications and services
in a software-based phone for PC-to-Phone, Phone-to-PC and PC-to-PC
services. The SoftPhone replicates the functionality of a SIP
telephone handset and delivers many traditional PBX features as
well as enhanced applications.
EyeP Media SA
Science & Technology Y-Park
Galilée 15
CH-1400 Yverdon-les-bains
Switzerland
SIP EyeP Phone introduces a new level of performance and ease
of use. EyeP Media’s IP core architecture provides a solid basis
for the IP Telephony. SIP EyeP Phone is a powerful SoftPhone which
integrates advanced digital signal processing features like audio
echo cancellation, audio Streaming, automatic gain control, voice
activity detector, and advanced services such as multiple calls,
play, and record over the call. SIP EyeP Phone supports various
Speech Coders like G.711, G.723.1, G.729A, GSM 6.10, and other
non-standard Coders.
IP Unity Conferencing
Global Audio
Purple Voice
Dawley Rd.
Hayes, Middlesex UB3 1HH. UK
+44 (0) 20 7074 0103 US +1 (212) 808 6529
www.purplevoice.com
Purple Voice offer voice connectivity software designed specifically
for the financial trading community. The Global Audio solution
delivers audio: broadcasts, intercom calls, group calls, hoot,
and holler. These are provided to PCs over the global, corporate
data network in real time. By unifying voice and data networks,
companies have high-quality voice communications with increased
control, at a significant cost advantage compared to traditional
voice solutions.
Pingtel Corp.
400 West Cummings Park, Suite 2200
Woburn, MA 01801
800-PINGTEL
www.pingtel.com
Pingtel offers the instant xpressa Enterprise, a SIP-based
softphone for personal computer desktops and laptops with Microsoft
Windows. The new IP voice softphone delivers the exceptional functionality,
user interface and audio quality of Pingtel’s award-winning xpressa
desk phone. Pingtel instant xpressa Enterprise is ideal for road
warriors and telecommuters who can now carry an office-phone with
all its features, applications and directories on their laptop
to home and client sites, as well as employees who interact with
their computer all day long. There’s no learning curve or sacrifice
in productivity because the softphone mimics each employee’s office
phone.
IP Softphone
Avaya
211 Mt Airy Rd.
Basking Ridge, NJ 07920
866-GOAVAYA
www.avaya.com
For employees who work out of the main office-on the road or at
home-communications have just gotten a lot easier with Avaya’s
IP Softphone. Accessed through a simple graphical interface on
their PC or laptop computer screen, IP Softphone gives your mobile
workers voice, fax, data, and e-mail — and the full suite of DEFINITY
features and functions, whenever and wherever they need them.
These include high-quality Voice over IP, multiple call appearances,
caller ID, conference, as well as speed dial, send-all calls,
and message waiting.
Interactive Multimedia Server
Nortel Networks
8200 Dixie Rd., Suite 100
Brampton, Ontario L6T 5P6
Canada
905-863-0000
www.nortelnetworks.com
The Interactive Multimedia Server supports the following IP
clients and other devices: i2004 Internet Telephone. Supports
a range of services and features, such as voice over IP, instant
messaging, and dynamic call handling; SIP multimedia PC client.
Supports a broad range of communications and collaboration services,
as well as i2004 connectivity, call screening, voicemail interface,
streaming audio, and video; SIP Multimedia Web Client. Will support
a broad range of communications and collaboration services, as
well as streaming audio and video; Personal Agent. Supports Picture
Caller ID, Sequential Ringing, and Simultaneous Ringing; and Traditional
Analog Phones. Users can reach traditional wireline or wireless
handsets through analog gateways.
VTAll
IP blue Technology Solutions
135 W. 36th St.
New York, NY 10018
212-485-1200
www.ipblue.com
The VTAll product is IP blue’s foundation for telephony applications
targeted at the enterprise. As a communications platform, VTAll
is unique in its ability to deliver multiple conversations over
a packet network (IP, ATM etc.) with full telephony control —
previously found in only PBX systems. The VTAll application can
be customized for any application. In its initial form VTAll is
customized for the financial sector.
Net2Phone CommCenter
Net2Phone
520 Broad St.
Newark, NJ 07102
973-438-3111
www.net2phone.com
CommCenter is the latest in Internet voice technology allowing
you to place calls easily all over the world right from your PC.
Some of the features of Net2Phone Commcenter include PC-to-Phone
calls, active contact list, PC-to-PC calls, status control, improved
sound quality, and instant messaging.
EZ-Phone
Hughes Software Systems
95 Second St., Suite 1
Cambridge, MA 02141
617-547–6377
www.hssworld.com
The Session Initiation Protocol (SIP) is an application-layer
control protocol that can establish, modify and terminate multimedia
sessions or calls. These multimedia sessions include multimedia
conferences, distance learning, Internet telephony and similar
applications. SIP can invite both persons and “robots,” such as
a media storage service. The HSS EZ-Phone is a SIP client for
Windows NT built upon the SIP stack of Hughes Software Systems.
Windows Messenger
Microsoft Corporation
www.msn.com
Call anywhere in the world for a very low rate. You decide
which phone service provider you want to use. Choose from a list
of providers the one that works best for you. Talk with a friend
anywhere in the world using your computer microphone and speakers.
IP Softphone
Cisco Systems, Inc.
170 West Tasman Dr.
San Jose, CA 95134
408-526-4000
www.cisco.com
Cisco IP SoftPhone is a Windows-based application for the PC.
Used as a stand-alone end station or in conjunction with the Cisco
IP Phone, it provides the following features: Mobility, directory
Integration, advanced user interface, and aVirtual Conference
Room.
Last updated : February 2, 2004
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