NTT COMWARE selects Hughes Software Systems SIP User Agent Toolkit for building Scalable IP Contact Center
New Delhi, India, July 23, 2002
Hughes Software Systems (HSS), specialists in convergent networks and India's leading communications software company, today announced the selection of HSS' SIP User Agent Toolkit by NTT COMWARE CORPORATION (NTT COMWARE) for building Scalable IP Contact Centers.
NTT COMWARE has selected HSS for supplying protocol component for building SIP based IP contact center solution. The solution provides convergence between the equipment used for the contact center and the network.
NTT COMWARE is a company, which develops communication software and provides network based communication solutions for service providers. NTT COMWARE is also intricately involved in all phases of planning, design, configuration, introduction and operation of massive NTT networks and internal systems to be used Japan.
NTT COMWARE has continued to assess, embrace and supply the latest advances in technology as tools for potent corporate activity, and has earned particularly high marks for its service quality (QoS), security and other expertise. For companies moving to concentrate their resources in core business sectors, NTT COMWARE offers all-in-one support spanning all levels of the Internet, intranets, extranets and other networks --from planning and design, through configuration and operation.
"We chose HSS because of its past performances in the carrier business." said Toshiya Takagi, Project Manager of Scalable IP Contact Centers, NTT COMWARE."Using HSS' stack, we could develop our system with high productivity independent of the movement in the SIP world, which evolves very fast. HSS support in upgrading software to IETF draft changes enables us to concentrate on our core business, or developing Scalable IP Contact Centers."
"This is a major landmark for us, and we are very proud to be associated with an organization like NTT COMWARE that spearheads technology adoption. This association also gives us access to the rapidly evolving Asia - Pacific communication markets," said Arun Kumar, President and Managing Director, Hughes Software Systems. "With our focus on convergence technologies, and strong delivery capabilities, HSS is poised to further consolidate its position in the VoP software market."
About NTT COMWARE
NTT COMWARE had been a couple of departments of NTT, which are involved in telecommunication Software and Information Systems, and now is a NTT group company, separated from NTT in September 1997.
NTT COMWARE has the considerable knowledge of IP network and PSTN network in Japan. It has developed various systems about information and telecommunication since it was a department of NTT and was the earliest days of the Internet. After it gains the independence from NTT, it develops many systems for the firms that would like to change businesses with the Internet Technology, and provides various solutions for such firms.
NTT COMWARE leads the development and operation of the systems of information and telecommunication in Japan and have impressive experiences about integration of IP centered applications and innovation of businesses.
NTT COMWARE got certified ISO 9001 in Nov, 1997.The headquarters are located in Minato-ku, Tokyo, Japan.Its headcount is more than 9,000 in sales and marketing office at Shinagawa and development center at Makuhari, a suburb of Tokyo, and other 4 offices in Japan. It also has marketing offices at San Jose, CA and Boston, MA.
About Hughes Software Systems
Hughes Software Systems Ltd. (HSS), Specialists in Convergent Network software and India's leading communications software company, offers a broad range of communications-related software services, products, and solutions to leading Communication OEMs around the world.
HSS' technology focus is in the convergent market with products and services in Next Generation Networks, and Mobile Data. Assessed at SEI-CMM Level 4 for all its development centers and all projects, HSS been an ISO 9001 company since 1996. HSS is a subsidiary of Hughes Network Systems, a unit of Hughes Electronics Corporation. HSS' U.S. headquarters are located in Germantown, MD.
Ranked among the best companies to work for in India, by Hewitt Associates, HSS has a team of over 1500 world class professionals, at its development centers in India: at Gurgaon, a suburb of New Delhi and in Bangalore. With sales and support offices in the US, the UK, Germany and Finland, it is represented throughout Europe, South America, and Asia to support its global customer base.
For more information about HSS contact:
Jay Vikram Bakshi
Senior Manager, Corporate Communications
Phone: +91-124-634 6666 Extn. 2865
Fax: + 91-124- 6347895
Email: prcontact@flextronicssoftware.com
Last updated : August 5, 2006
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