| AMC |
Annual Maintenance Contract |
| ASP |
Annual Support Plan |
| ATP |
Acceptance Test Plan |
| BP |
Business Partner |
| FAQ |
Frequently Asked Question |
| FSP |
Flexible Support Plan |
| Aricent |
Aricent |
| M x N |
M Days/week x N hours/day |
| OEM |
Original Equipment Manufacturer |
| PSP |
Premium Support Plan |
| SI |
System Integrator |
| SLA |
Service Level Agreement |
| SSP |
Standard Support Plan |
| TAN |
Technical Advisory Note |
| WRC |
Warranty Registration
Card |
| W-H |
Working Hours |
|
Last updated :
September 1, 2005
|
